Have a question? Find an answer in the list below.
If your answer is not listed, feel free to reach out to our customer service.
We are happy to help! You may reach them at: firstname.lastname@example.org
Should I choose adhesive Labels or Iron-On Labels?
Most customers prefer no-iron name labels when labeling their items, and we certainly understand that. They are easy to attach to a variety of items, and they can be used for clothes, shoes and gear. The labels must be fastened to the care instruction or brand label. If your garment doesn’t have a label, or if it has been removed, the iron-on labels is a better alternative.
The iron-on label is attached using your iron, it stays put and can be washed at the hottest cycles.
You will receive easy step by step instructions with your iron-on labels. Take a note of these important tips:
- Use the highest setting on your iron.
- Turn off the steam function.
This function appears on the iron as a steam cloud crossed out with an X. If you just avoid filling the iron with water, the steam function will still be engaged, even if steam does not come out. This means that the heat on the iron surface is much lower and you will struggle with attaching the iron-on label.
Socks / hosiery
In general, it can be challenging to find a good way to label socks. That is because they are stretched out every time you put them on or take them off. A label will be stretched until it comes off or cracks. The iron-on label should be placed upright/perpendicular to minimize stretching.
Due to the long threads of yarn, it can be challenging to label homemade knitwear. The adhesive on the name label will only attach to the outer threads and will not be secured well enough.
We recommend you take a plain cotton ribbon to fasten the label, then the ribbon can be fastened/sewn into the garment.
Which name labels do you recommend for retirement home residents?
We recommend the iron-on labels for retirement home residents. The iron-on labels melt down into the fibers and can withstand temperatures up to 200ºF/95ºC.
Do the name labels contain phthalates or BPA?
Our products do not contain harmful substances like phthalates or BPA. We take your well being and the environment seriously, so you can rest assured that our products are safe to handle.
What size are the name labels?
The self-adhesive name labels and the iron-on labels are 1.18″ x 0.51″ and fit most clothing (care instructions), shoes and gear.
The mini name labels are 0.63″ x 0.24″ and perfect for the smallest items, such as school supplies, bandanas, pacifiers, sunglasses and Lego blocks.
The large name labels come in a variety of sizes. The large name labels are great to use for gear that your kids bring when camping. In addition they are super for everyday-stuff like lunch boxes, water bottles, sleds, bikes and other household items like tablets and electronic equipment.
How long is the delivery time?
Delivery time is approximately 3-6 days.
No pick-up needed, your order will be sent straight to your mailbox.
What countries do you ship to?
We ship all over the US.
What payment methods do you accept?
We accept Google Pay, Apple Pay and most credit/debit cards.
I need to change the details on the name label I just ordered. What do I do?
Customer service is ready to assist you and we can handle all the changes you want until the labels are sent to print. Contact us at: email@example.com.
I have not received the name labels I ordered. What do I do?
The name labels are normally shipped 1 day after your order has been confirmed and delivery by mail takes about 10-14 days. If you have not received your order in a timely manner, please reach out to our customer service. Don’t worry, they will do their best to assist you. Get in touch with them at firstname.lastname@example.org.
What is silicone paper and when do I need it?
When you order iron-on labels, you also receive a sheet that must be placed between the name label and the iron when you attach the labels. This sheet is called silicone paper. If you run out of silicone paper, you can also use regular parchment paper (not wax paper). You can buy this at most grocery stores.
The name labels are coming off in the wash. What do I do?
The most common reason the labels come off in the wash is that they were not adhered correctly. Follow the instructions carefully and make sure the entire name label is attached securely to the surface.
The no-iron name labels are to be attached to the care instructions or the brand label on the garment to ensure best possible seal. Wait 24 hours before washing.
The iron-on labels should be attached directly to the fabric and requires the highest temperature setting on your iron. Give the adhesive plenty of time to melt into the fibers, about 8-10 seconds.
If you follow these instructions and still are experiencing problems, don’t hesitate to contact our customer service. They are ready to help: email@example.com.
Are any surfaces unsuitable for the wall decals?
The wall decals should not be attached to baseboard heaters or other heated surfaces – baseboard heaters and similar fixtures should not be covered by any material. The wall decals are manufactured from a fire rated B material, in accordance with the EN 13501 European standard. This entails that the product has great heat resistance and is not easily ignitable.
Can the wall decals be removed from the wall without leaving a mark?
Follow the instructions to safely attach and remove the wall decals from primed and painted surfaces. The stickers may be more difficult to remove after longer periods of time. For easier removal, use a hair dryer on low heat to slightly heat up the decals. Carefully remove and return to original packaging or parchment paper to allow for reuse.
Are the wall decals easy to attach?
Yes, these stickers are easy to attach to most dry and clean surfaces.
Can the wall decals be used outdoors?
Absolutely! How about decorating your mailbox or your front door? Experiment. Remember, it’s easy to remove the decals from a dry, clean surface and re-attach them somewhere else.
What is the content of the wall decals bundle?
One set includes 6 A5 sheets of stickers in a variety of sizes.
What is the size of the wall decals?
The wall decals come in different sizes; the largest ones is approx. 6” x 8” and the smallest approx. 0.8” x 0.8”. The wall decals bundle comes with 6 A5 sheets.