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Privacy

Privacy Policy

Last updated January 27, 2022

Click here for the General Terms and Conditions related to the use of this website.

General information

We, at Teddylabels, Inc. (“we” or the “Company”), respect the privacy of our customers, business partners, and other visitors to our website who may choose to provide Personal Information (as defined below) and are committed to respect their privacy. We recognize the need for appropriate protections and management of Personal Information that you provide to us. This Privacy Policy describes the types of information we may collect, how that information may be used, and with whom the information may be shared.

What information do we collect?

When ordering or registering on our website, we may collect individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”), such as your name, address, telephone number, email address, IP address, user IDs and passwords, and contact preferences. Personal Information collected online may be supplemented with information you provide to us through other services and sources from time to time.

We do not require that customers, partners, or other visitors to our website provide us with Personal Information, and you may visit our website anonymously. In this case, we do not collect Personal Information when you visit our website unless you choose to provide it to us. The decision to provide Personal Information is voluntary and you may withdraw your consent at any time by contacting us. However, if you do not provide the Personal Information requested, you may not be able to proceed with the activity or receive the benefit for which the Personal Information is being requested (including, without limitation, the support services). Additionally, after you register to our website, we will be able to backtrack your activity on our website even before you registered (information that if you did not register will remain anonymous to us).

How we use the information we collect?

We use the Personal Information for legitimate business purposes only, such as:

  • Offering products or services. Your Personal Information will NOT be sold, exchanged, transferred, or given to any company outside of Teddylabels, Inc. or our trusted third-party service providers for any reason whatsoever, without your consent, other than for the express purpose of offering products or services or delivering the purchased product or service requested, and as otherwise explicitly set forth herein.
  • Communication. We may communicate (via mail, email, or phone call) periodic informational or promotional content. However, you can always unsubscribe or choose not to receive promotional information from us by following the specific instructions in the email you receive or by notifying us via the appropriate method below. It may take a reasonable period of time to process your request, no longer than 30 days for direct mail and telephone promotions and 10 business days for email promotions.
  • Provision of service. Your information helps us to respond more effectively to your customer service requests and support needs.
  • Improvement of our services and website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To perform research, technical diagnostics and analytics with regard to the website.
  • We may disclose Personal Information, or any information you submit, if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies or in case we find it necessary in order to enforce intellectual property or other legal rights.

We use the Personal Information only to the extent required and while maintaining your right to privacy.

We strive to keep your Personal Information accurate. We have implemented technology, management processes, and policies to maintain data integrity. We will provide you with access to your information when reasonable, or in accordance with relevant laws, including making reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your data. Requests to delete Personal Information are subject to any applicable legal and ethical reporting or document retention obligations. To access and/or correct information, you can do so online or notify us via the appropriate method below.

What are the Conditions for Processing of Personal Information?

We will process your Personal Information for a variety of reasons, each of which is prescribed by relevant data protection laws.

  • Performance of a contract, compliance with a legal obligation. It is necessary for us to process your Personal Information where it is necessary for the performance of a contract (such as for our agreement) or in order for us to comply with our various legal and/or regulatory responsibilities.
  • Legitimate interests. We also process your Personal Information where we deem such processing to be in our (or a third party’s) legitimate interests and provided always that such processing will not prejudice your interests, rights, and freedoms. Examples of us processing in accordance with legitimate interests would include: (i) where we disclose your Personal Information to an associate/subsidiary company following a restructure or for internal administrative purposes; (ii) processing for the purposes of ensuring network and information security, including preventing unauthorized access to our electronic communications network; (iii) sharing personal information with our advisers and professional services providers (such as auditors).
  • Consent. Our processing of your Personal Information will primarily be necessary for us to provide you with the services. However, on certain occasions we may ask for your consent to processing Personal Information. In these instances, your Personal Information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time.

With whom we share the information we collect?

Since we operate globally as a subsidiary of Alfaprint AS, it may be necessary to transfer, store, and process Personal Information outside the United States, and in the European Union, where data protection and other privacy-related laws may be more comprehensive than those of the United States. In these instances, we will take steps to ensure that your Personal Information will receive a similar level of protection. You hereby consent to the transfer of your Personal Information to countries outside the United States.

We do not sell, trade, or otherwise transfer Personal Information to outside parties (except to the third parties with whom we have contracted to provide services to us, as detailed in the section below).

Below you can find the links to the privacy policies of the third parties we currently use on our website. This list is reviewed and updated periodically.

In most cases, we will not receive the information these third parties collect but only receive the analysis or results that we requested, and the sole holders of the collected information are the third
parties. Also, we may disclose your information when we believe disclosure is required to comply with the law, enforce our policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be also provided to third-parties for marketing, advertising or other uses, as described herein.

Cookies and tracking technologies

We use third parties, including through the use of cookies (defined below) and trackers, to compile aggregate data about website traffic and website interaction for marketing and targeting purposes, to assist us in better understanding our website visitors and so that we can offer better website experiences and tools in the future. These service providers are not permitted to use the information collected on our behalf except for the purpose of providing the services to us. Some of the servers of these third parties may be located outside of the United States.

Cookies are small data files transferred to your computer’s hard drive by a website. They keep a record of your preferences making your subsequent visits to the website more efficient. Cookies
may store a variety of information, including the number of times that you access a website, registration information, and the number of times that you view a particular page or other item on the website. Most browsers are designed to accept cookies but they can be easily modified to block cookies. See your browser’s help files for details on how to block cookies, how to know when you have received cookies, and how to disable cookies completely.

Below are some links to some commonly used web browsers. Information about cookies is usually found in the “Help” section of the web browser.

For other browsers, please consult the documentation that your browser manufacturer provides.

Mobile Devices. You can-opt out of certain types of interest-based advertising (or “cross-app” advertising) by accessing the “settings” on your device:

  • If you’re using an Apple device you can configure your device to limit ad tracking to by clicking on “settings” > “privacy” > “advertising” and toggling “limit ad tracking” to “on.”
  • If you’re using an Android device you can opt out of most app-based tracking for advertising by opening the “Google Settings” app on your device, selecting “Ads,” and then selecting the option to opt-out of interest-based ads.

Please note that the above information may change when these manufacturers update their systems. Also note that your device may use another platform, not described above. In that case, please
consult the manufacturer documentation for further instructions.

You can also turn off certain third party targeting and advertising cookies by visiting the following link: Network Advertising Initiative.

How long do we retain the information we collect?

At any time, you may request to view, change, and update your Personal Information by emailing us at info@teddylabels.com. You can also request that we will cease processing, correct errors, or
that we will erase Personal Information by emailing us at info@teddylabels.com.

We retain the information we collect for as long as needed to provide our services, (including marketing and communications, as described herein) and to comply with our legal obligations, resolve disputes, and enforce our agreements (including exercising any of our rights under our agreements, such as audit and record-keeping). All other Personal Information is periodically deleted.

We may rectify, replenish, or remove incomplete or inaccurate information, at any time and at our own discretion.

How do we safeguard and transfer your information?

We are committed to use reasonable efforts, in accordance with market best practices and legal requirements, to ensure the security, confidentially, and integrity of the Personal Information you choose to provide us. Access to the Personal Information is based on the “need to know” concept together with role-based access control systems, ensuring only authorized access to the Personal Information. To protect the privacy of any Personal Information you may have provided, we are using data hosts who implement market best practice security measures. Although we take steps to safeguard such information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access. If a password is used to help protect your accounts and Personal Information, it is your responsibility to keep your password confidential.

We use best efforts to ensure that your Personal Information is protected in accordance with our Privacy Policy, through contractual or other means.

What are your rights?

You may contact our Data Privacy Officer at info@teddylabels.com any time and request:

  • To access, receive a copy, delete, change, or update any personal data relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected);
  • That we will cease any further use of your Personal Information (for example, you may ask that we stop using or sharing your Personal Information with third parties), including to
    stop direct marketing.

If you wish to raise a complaint on how we have handled your Personal Information, you can contact us as set forth below.

Minors

Our website, products, and services are all directed to people who are above the age of 18. In the event that we become aware that a user under the age of 18 has shared any Personal Information,
we will discard such information. If you have any reason to believe that a minor has shared any Personal Information with us, please contact us at info@teddylabels.com.

Updates or amendments to the Privacy Policy

We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on the website. We encourage you to review this Privacy Policy
regularly for any changes.

Notice for California residents

If you reside in the State of California, please see the Privacy Notice below.

Contacting Us

If there are any questions regarding this Privacy Policy or the information that we collect about you, or if you feel that your privacy was treated not in accordance with this Privacy Policy, you may contact our Data Protection Officer at info@teddylabels.com.

Privacy Notice for California Residents

This part of the Privacy Policy addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (Cal. Civ. §§ 1798.100–1798.199) and the California Consumer
Privacy Act Regulations enacted thereunder (collectively, “CCPA”).

Categories of Personal Information We Process

In the 12 preceding months, we have collected and disclosed the following categories of Personal
Information:

Category of Personal Information CollectedPersonal Information CollectedCategories of service providers to whom
Personal Information was disclosed
A. IdentifiersEmail address, device identifiers (User IDs, IP)Cloud Services
B. Personal Information Categories listed in the
California Customer Records Statute (Cal. Civ. Code §
1798.80(e))
Address, telephone numberCloud Services
C. Commercial informationFeedback of clients, leads and/or end usersCloud Services
D. Internet or Other Electronic Network
Activity Information
Usernames, information regarding the user’s
interaction with the website
Cloud Services

 

We do not sell (as this term is defined under the CCPA) any Personal Information.

We may share or transfer Personal Information to third parties as assets that are part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of the Company. Such transfer will be handled according to the requirement of the CCPA and shall not be regarded as a sale of Personal Information under the CCPA.

Sources of Personal Information

In the 12 preceding months, we have collected the above-mentioned categories of Personal
Information from the following categories of sources:

  • Website users directly.

Purposes for collection of Personal Information

Our purposes for collecting Personal Information can be found above, under the section “How we use the information we collect.”

User Rights under the CCPA

The CCPA provides consumers with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Personal Information

You may request, up to two times each year, that we disclose to you the categories and specific pieces of Personal Information that we have collected about you, the categories of sources from which your Personal Information is collected, the business or commercial purpose for collecting your Personal Information, the categories of Personal Information that we disclosed for a business purpose, any categories of Personal Information about you that we sold, the categories of thirdparties with whom we have shared your Personal Information, and the business purpose for sharing
your Personal Information, if applicable.

Deletion Requests

You have the right to request that we delete any Personal Information collected from you and retained, unless an exception applies.

Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers, subcontractors, and consultants to delete) your Personal Information, unless an
exception applies.

Exercising Your Rights

You can exercise your rights (such as access and deletion) by submitting a verifiable consumer request to our email address info@teddylabels.com or by sending a mail to our physical address
specified in the “Contacting Us” section.

Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Information. The request must:

  • Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
  • We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may only request a copy of your data twice within a 12-month period.

If you have any general questions about the Personal Information that we collect about you how
we use it, please contact us at info@teddylabels.com.

Response Timing and Format

Our goal is to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing within the first 45 days period. We will deliver our written response, by mail or electronically, at your option. Any disclosures we provide will cover only the 12-month period preceding the request. If reasonably possible, we will provide your Personal Information in a format that is readily useable and should allow you to transmit the information without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

In case of rejection, the response we provide will explain the reasons for which we cannot comply with your request.

Please note that these CCPA rights are not absolute and requests are subject to any applicable legal requirements, including legal and ethical reporting or document retention obligations.

Designating Agents

You can designate an authorized agent to make a request under the CCPA on your behalf if:

  • The authorized agent is a natural person or a business entity registered with the Secretary of State of California; and
  • You sign a written declaration that you authorize the authorized agent to act on your behalf.

If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please mail a certified copy of your written declaration authorizing the authorized
agent to act on your behalf using the contact information above.

If you provide an authorized agent with power of attorney pursuant to California Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any
request from such authorized agent in accordance with the CCPA.

Non-Discrimination

Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.